It may be so exciting and full of fashion but designing, building and implementing your specific custom design isn’t the best thing to do.

And customer satisfaction as a bonus if you do this right. You easily understand the importance of a good supply chain.

Easily forgotten but it is the biggest productivity influencing factor as far as I am concerned !

heavily influences customer satisfaction i.e. constantly measure your delivery performance.

Usual measurement is actual delivery date versus customer requested date … and usually also against the promised supply date.

Good communication is a proven and key productivity enabler !

It seems so obvious but good communication, and sharing of key information, seems to be an issue in many companies.

No collaboration and you never doubted why nobody get’s back to you ?

Collaboration starts with the simple willingness of a person or organization to help others and make a change by doing so.

No need to over-engineer an organization to get the very best best our of the team !

It is easy to obtain a team all moving to the top … look at the image and think about how simple this is.

and appropriate challenge drive performance !

Many companies push challenges too far, digging way too much into those “crucial” details, but what happens at the end ?

Supply chain and customer satisfaction is all about solid processes !

The usual trap for organizations is to drop timely execution of routine tasks and customer communication during a crisis period.

A new challenge in a very different business this time !

Hopefully allowing Preformed Line Products France (PLP) to cope with high and fast growth in this new business consultant assignment. Very different from micro-electronics !

even though policies and procedures are often perceived like that.

Running a company in a productive manner while securing quality, it’s key to have documented and communicated policies and procedures in place.

Keeping things simple is the only way to keep your productivity high !

The usual trap of many companies is trying to be refreshingly new, exciting, trend driven.

Pay a consultant, but not getting expected results ?

Being unsatisfied with a consultant is not unusual but … have a step backwards and think what possible root causes can be.

Successful companies all share the fact they have solid order management in place !

They also document a series of key dates in their ERP system … dates that allow the supply chain to be measurable and thus … ready for continuous improvement, too.

A new adventure when Motorola Standard Components Group (SCG) became a standalone company

I became the ON Semiconductor EMEA Business & Services Manager, at a later stage global account director for Philips after the family move to Paris.

My electronics background was best invested at Motorola where i started as their Benelux distribution manager after a few other jobs I had before.

My electronics background was best invested at Motorola.

I started as their Benelux distribution manager before moving to Toulouse, France.