If you are trying to achieve big things, manage a large project, target major improvements, don’t forget it starts with small steps taken by many people.

It may be so exciting and full of fashion but don’t build custom things … designing, building and implementing a specific custom design just isn’t the right thing to do !

You easily understand the importance of a good supply chain if you look at your cashflow situation and link it with customer satisfaction.

We easily forget it … and many companies share that somewhat silly or excessive need for trendy change … however the biggest productivity influencer is simplicity !

Customer relationship is heavily influenced by customer delivery performance i.e. constantly measure your delivery performance.

It seems so obvious but good communication, and sharing of key information, seems to be an issue in many companies.

Good collaboration starts with the simple willingness of a person or organization to help others and make a change by doing so.

No need to over-engineer an organization to get the very best best our of the team … It is easy to obtain a team all moving in the same direction.

Many companies push challenges too far, digging way too much into those “crucial” details, but what happens at the end ? Only “appropriate” challenge drives performance !

Supply chain and customer satisfaction is all about solid processes. Especially during crisis, don’t drop the timely execution of routine tasks and customer communication !

Hopefully allowing Preformed Line Products France (PLP) to cope with high and fast growth in this new business consultant assignment.

Running a company in a productive manner while securing quality, it’s key to have documented and communicated policies and procedures in place.

Being unsatisfied with a consultant is not unusual but … have a step backwards and think what and where possible root causes can be.

A new adventure when Motorola Standard Components Group (SCG) became a standalone company and I became the ON Semiconductor EMEA Business & Services Manager.

My electronics background was best invested at Motorola where I started as their Benelux Distribution Manager before moving to Toulouse, France, in 1994.